Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to providing reliable shipping services for customers in the United States and Canada.

Processing Time

All orders are processed within 2–5 business days after payment is successfully completed.
Orders are not shipped or delivered on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times after shipment:

United States: 10–15 business days
Canada: 10–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take several days to update after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees charged by your local government. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that your shipping address is correct before placing an order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team. We will work with the shipping carrier to assist you as quickly as possible.